All Systems Operational
Control Panel   Operational
Email & Office Operational
Webmail   Operational
Office 365   Operational
HiDrive   Operational
Online Accounting   Operational
Mail System and Delivery Operational
Sending Emails   Operational
Receiving Emails   Operational
Domains Operational
DNS   Operational
Registry Interface   Operational
Website Builder and Hosting Operational
MyWebsite   Operational
Web Hosting   Operational
Managed Cloud Hosting   Operational
Servers Operational
Dedicated Server   Operational
Cloud Server   Operational
Online Marketing Operational
ListLocal   Operational
RankingCoach   Operational
E-Mail Marketing   Operational
SEM Service   Operational
Contract Management Operational
Contract Activation   Operational
Order Page   Operational
Cancellation Service   Operational
Billing Service   Operational
eCommerce Operational
Online Store   Operational
Customer Service Operational
Customer Hotline   Operational
Support Tool   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 10, 2018
Completed - The scheduled maintenance has been completed.
Dec 10, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 20:30 EST
Scheduled - We will be performing maintenance on our HiDrive product. During this period, tariff changes, creation of new accounts and deletion of existing HiDrive accounts are not possible. Users can login to their HiDrive accounts and work with it as usual.

We sincerely apologize for any inconvenience this may cause.
Dec 7, 10:59 EST
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - The issue has been resolved.
Dec 7, 20:50 EST
Update - We are continuing to work on a fix for this issue.
Dec 7, 17:35 EST
Identified - Some customers may be experiencing issues accessing their 1&1 websites. We apologize for the inconvenience caused and thank you for your patience.
Dec 7, 14:48 EST
Dec 6, 2018
Resolved - The issue has been resolved.
Dec 6, 16:00 EST
Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Dec 6, 12:33 EST
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018
Completed - The scheduled maintenance has been completed.
Nov 28, 23:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 20:30 EST
Scheduled - We will be performing maintenance on our HiDrive product between 8:30 p.m. to 11:00 p.m. on November 28, 2018. During this time, you may experience connectivity issues with your HiDrive accounts, so please plan accordingly.

We sincerely apologize for any inconvenience this may cause you.
Nov 27, 10:12 EST
Nov 27, 2018

No incidents reported.

Nov 26, 2018

No incidents reported.