Incident Report for Cloud Backup

Incident Report for ionos.com

Resolved

The issue has been resolved.

Posted Apr 12, 2024 - 08:04 EDT

Update

We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

Posted Apr 11, 2024 - 11:57 EDT

Update

We are continuing to work on restoring these features (services).
We apologize for the inconvenience caused and thank you for your patience.

Posted Apr 10, 2024 - 11:16 EDT

Update

Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.

Posted Apr 09, 2024 - 03:59 EDT

Identified

Some customers may face issues while using their Cloud Backup

Posted Apr 08, 2024 - 09:52 EDT

This incident affected: Server & Cloud (Cloud Backup).